…Launches “JAMB 2031: Building Trust, Reducing Trauma” Development Agenda
*Prof Segun Aina, JAMB Registrar*
The newly-appointed Registrar of the Joint Admissions and Matriculation Board (JAMB), Prof Segun Aina, on Monday, 3rd August, 2026, officially assumed office, unveiling an ambitious development agenda aimed at consolidating the Board’s remarkable achievements while positioning it as Africa’s most trusted, innovative and accessible assessment and admissions institution.
Speaking on his first day in office, Professor Aina described his assumption of duty as both “a homecoming and a solemn responsibility,” pledging to build on the strong foundation laid by his predecessor, Prof Is-haq Oloyede, through innovation, stronger institutional systems and a renewed commitment to excellent service delivery.
Presenting his strategic blueprint titled “JAMB 2031: Building Trust, Reducing Trauma”, Prof Aina said the five-year developmental agenda (2026–2031) is designed around Project 2:5:7 two strategic objectives, five enduring pillars and seven flagship initiatives to transform the Board into a globally respected institution driven by technology, integrity and stakeholder confidence.
According to him, the agenda is anchored on JAMB’s statutory mandate of providing fair, credible, secure and equitable access to tertiary education through transparent registration, credible assessments and merit-based placement of qualified candidates.
Prof. Aina reaffirmed his vision of making JAMB Africa’s most trusted, innovative and accessible assessment and admissions institution, emphasizing that the Board’s credibility would continue to rest on robust systems, institutional values and enduring partnerships rather than individuals.
Five Pillars to Drive the Next Phase
The Registrar explained that the agenda would be implemented through five enduring pillars, each carefully designed to strengthen the institution and improve the experience of candidates and other stakeholders.
The first pillar, Integrity -The Foundation, places emphasis on strengthening institutional credibility through internationally recognised standards such as ISO 27001 certification, independent technology reviews and verifiable systems that guarantee transparency, accountability and public trust.
The second pillar, Service – The Heart, focuses on transforming customer experience through responsive service delivery, transparent communication, proactive stakeholder engagement and continuous improvement across all points of interaction with candidates, parents, institutions and the public.
Under the third pillar, Governance – The Framework, the Board intends to strengthen institutional governance through enhanced performance monitoring, efficient contract management, operational resilience and improved internal accountability mechanisms to ensure that programmes are delivered on schedule and within established standards.
The fourth pillar, Technology – The Enabler, underscores the central role of innovation in the future of JAMB. The Board will consolidate and expand its in-house technology infrastructure by deploying scalable digital platforms to support mobile services, web applications, printing systems and advanced artificial intelligence and data analytics for decision-making and service delivery.
Recognising that institutional success requires collaboration, the fifth pillar, Partnerships – The Multiplier, seeks to deepen engagement with financial institutions of all classes including fintech companies, educational organisations and international partners to support innovation, improve service delivery and expand opportunities for stakeholders.
Seven Flagship Initiatives
To translate the agenda into measurable outcomes, Prof Aina announced seven flagship initiatives that would be pursued over the next five years.
These include a comprehensive independent technology review of JAMB’s infrastructure; attainment of ISO 27001 Information Security Certification; development of a unified JAMB Mobile App; strategic communication and brand repositioning; establishment of a unified customer service platform; implementation of a paperless enterprise-wide digital administration system; and enhanced staff welfare and capacity development.
According to the Registrar, these initiatives are intended to make JAMB more responsive, digitally integrated, secure and efficient while improving public confidence in the Board’s operations.
People-Centred Leadership
Prof Aina stressed that while technology would remain at the heart of JAMB’s transformation, people would remain its greatest asset.
He noted that every registration represents the aspirations of a young Nigerian and the sacrifices of parents and guardians, assuring candidates and stakeholders that his administration would continue to simplify processes, improve communication and ensure that fairness, transparency and integrity remain the hallmarks of the Board.
He further called on members of staff to embrace innovation, professionalism and teamwork, reminding them that institutions become great when their people are united by shared values and a common purpose.
As JAMB embarks on this new chapter, Prof Aina reaffirmed his commitment to building stronger systems that will endure beyond individuals, deepen public trust and position the Board as a global benchmark in technology-driven examination and admissions administration.