The National Hajj Commission of Nigeria (NAHCON) has commenced a review of the 2025 Hajj and Umrah activities.
Towards that end, the Commission is inviting those who participated in the exercises or intended to do so to file Complaints and Suggestions on Services Rendered during the 2025 Hajj and Umrah Operations.
Modalities for these are contained in an advert just released by NAHCON thus:
The Presidency
NATIONAL HAJJ COMMISSION OF NIGERIA (NAHCON)
INVITATION TO REGISTER COMPLAINTS AND SUGGESTIONS ON SERVICES RENDERED DURING THE 2025 HAJJ AND UMRAH OPERATIONS
In furtherance of its statutory functions “to regulate, supervise and perform oversight functions over organizations associations or similar bodies engaged in organizing and coordinating the movement of pilgrims to perform Hajj and umrah”, the National Hajj Commission of Nigeria (NAHCON) wishes to inform members of the general public that the Commission has commenced the review of the year 2025 Hajj and Umrah activities.
The Commission, therefore, requests pilgrims who participated or had intention to participate in 2025 Hajj or Umrah and who have complaint(s) or comment(s) against an individual or institutions that rendered services during the period to forward same to the Commission for appropriate action.
The complaints(s), comments(s) or suggestion(s) will assist the Commission’s determination to embark on improvement of services for 2026 Hajj and Umrah activities. It will also guide decision-making over renewal or otherwise of the licenses of the relevant Service Providers; Tour Operators, State Muslim Pilgrims’ Welfare Boards/Agencies/Commissions, Airlines, Cargo Companies, Caterers and Accommodation Services Providers, as well as to enhance the Commission’s role in monitoring regulation and supervision, Furthermore, the Commission welcomes suggestions and ideas from stakeholders and members of the public on ways and means to improve Hajj and Umrah activities in Nigeria.
The complaints(s), comments(s) or suggestion(s) should be written with author’s full address and delivered to:
The Chairman/CEO
National Hajj Commission of Nigeria (NAHCON)
Plot 991/992 zakariya Maimalari street.
Central business District Abuja
P.M.B. 375,
Abuja.
Email: nahcon2006info@gmail.com Copy:
Muhammad.ahmad@nahcon.gov.ng
Official WhatsApp Number: +2349071800007
Or be forwarded via e-mail to
info@nigeriahajjcom.gov.ng Or
nahconoperations@gmail.com not later than 31st August, 2025
For more enquiries or assistance, please contact the Commission’s Operations Department on 08033826429, 08124514662, 08074160299.
Signed
Management