EASTER: EKO DISCO FELICITATES WITH CUSTOMERS, ASSURES OF IMPROVED SERVICE DELIVERY

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As the Christians celebrate Easter festival , Eko Electricity Distribution Company (EKEDC) is felicitating with her customers on the Easter celebration whilst assuring them of improved service delivery.

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The General Manager, Corporate Communications of the Company, Godwin Idemudia, in an official statement, noted Easter as an important period that represents hope, salvation, and new beginnings. He said, ‘we know how essential this holiday is to our customers, hence, we are poised to ensure adequate power supply.’

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The electricity supply in Nigeria is currently impaired due to many challenges especially the system collapse and low allocation from the national grid having suffered three breakdowns within a month causing outages and irregular power supply across the country. The Company is however assuring the customers of working assiduously with the custodian of the transmission network, TCN, to restore normalcy and provide adequate power supply during and after the festive period.

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In celebrating the Easter holidays, Idemudia enjoined customers to make use of the available platforms: 07080655555, customercare@ekedp.com, and any of the Company’s official social media platforms for their complaints and enquiries. This is in line with the strategic plan of the organisation to engage more with its customers vis-a-vis improving its customer service index. ‘Our technical team is on standby to promptly clear any fault that may emanate within our network,’ he explained. He further appealed for more support from the customers in fighting vandalism which he described as a plague to the Company’s network and one of the major reasons for incessant and prolonged outages.

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