The Joint Admissions and Matriculation Board (JAMB) has called on applicants for the Unified Tertiary Matriculation Examination(UTME ) and Direct Entry (DE) to desist from creating new email accounts or purchasing new SIM cards specifically for admission purposes.
JAMB stated this in the Monday, 9th September, 2024 edition of its newsletter, JAMBulletin.
According to the examination body, “Email addresses and SIM cards (phones) used for the Unified Tertiary Matriculation Examination (UTME) and Direct Entry (DE) processes are not exclusive to these processes.
” The Joint Admissions and Matriculation Board (JAMB) has observed that some candidates create new email accounts and purchase SIM cards specifically for UTME/DE purposes.
” Unfortunately, because these are not their usual email addresses or phone numbers, candidates often forget the passwords or misplace the SIM cards. This leads to requests for password resets or SIM swaps at our offices, which we are unable to accommodate.
“To avoid these issues, the Board strongly advise all prospective candidates to use their regular email addresses and SIM cards when creating profiles or engaging in any JAMB-related processes. Creating new accounts or purchasing new SIMs specifically for UTME/DE is not recommended.
“Please be aware that JAMB does not reset email passwords or change registered email addresses for security reasons. Additionally, we do not allow SIM swaps.
” Once an email address is registered with the Board, it is treated as a personal detail and cannot be altered. If you forget the access details for the email you used, and cannot utilize the “forgot password” feature on your own to recover it, you will be unable to perform operations that require that email.”