A University don has petitioned Federal Competition and Consumer Protection Commission (FCCPC) over alleged extortion of customers by Ikeja Electric Distribution Company (IKEDC).
The lecturer,Tunde Akanni, an Associate Professor at the Faculty of Communication and Media Studies(FCMS), Lagos State University, in the petition dated 29th December 2024 sought for the urgent intervention of the FCCPC on what he called the “rampaging extortion drive” by IKEDC against customers with the company’s jurisdiction.
Read the petition below:
29/12/2024
The Vice-Chairman
Federal Competition and Consumer Protection Commission, FCCPC
Abuja
Dear Sir.
SOS ON MASSIVE EXTORTION OF CUSTOMERS BY IKEJA ELECTRIC DISTRIBUTION COMPANY, IKEDC
This is to formally alert and seek your urgent intervention on the rampaging extortion drive by the above mentioned company.
As the sole supplier of electricity in Ikeja where I live in government quarters, IKEDC recently began to deactivate the UNISTAR PRE-PAID METERS SERVING RESIDENTS OF LASG QUARTERS at 47 Sobo Arobiodu Street, Ikeja GRA.. The deactivation continued after the Federal Competition and Consumer Protection Commission, FCCPC, warned IKEDC against activities on the UNISTAR meters.( https://guardian.ng/news/respect-directives-on-obsolete-meters-fccpc-warns-discos/; https://thenigerialawyer.com/ikedc-ekedc-cannot-replace-unistar-meters-without-compliance-fccpc/)
What they do is await the exhaustion of the running credits on meters, allow customers to re-charge their cards but ensure they are not able to reload. Once this happens and you report back with your complaints, they would tell you that your meter is bad and due for replacement and that they have new meters in abundance. They would convince you to allow the retrieval of the UNISTAR meter.
Once the customer begins to feel that his hope is merely hanging, the customers would be compelled to make desperate request for reconnection and they would deceitfully reconnect you but that would make customers pay through their nose. In the past, customers like me whose monthly consumption hardly exceeded N50,000 following the banding regime had been summarily billed as much as N270,000. Fellow residents of government quarters have had to complain to me on their helplessness and their dramatic bankruptcy on account of this arbitrary billing.
In my own case specifically, my meter was retrieved on Dec 27, 2025 after recharging with N25,000 but failing to reload following their treacherous deactivation. Against my stated position that I was aware of the FCCPC directive to them, they insisted that should immediately apply online for a new meter reiterating that they had new meters in abundance but that I would have to pay N120,000. For fear of wasting all the foods stocked up in the house and to also avoid being slapped with any humongous arbitrary bill, I went to their office to follow up. The response from their customer care operatives at the Ikeja Office was that their portal was down implying that all processes of new meter application had been stalled and therefore arbitrary billing would continue for as long as the portal was down.
I therefore seek your immediate intervention from the shenanigan of IKEDC to stall their onslaught against lawful customers. If they have the effrontery to subject LASG employees living in government quarters to this embarrassing situation, one can imagine what helpless private citizens are being subjected to by IKEDC.
Sincere thanks as I await your immediate intervention for a new meter.
Tunde Akanni
Associate Professor, Faculty of Communication and Media Studies, FCMS,
Lagos State University.
