Customer Service Week 2020: EKEDC Donates Relief Items to Two Orphanages

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Eko Electricity Distribution Company (EKEDC) on Wednesday, 7th October 2020 lived up to its tagline of “empowering the quality of lives” in celebrating the 2020 Customer Service Week by donating gifts and foodstuff to two orphanages; Arrow of God Orphanage, Ajah and The Life Changers Orphanage Home, Festac Town, Lagos. 

 

L-R Customer Service District Supervisor for Ibeju Haleemah Yinusa, Chief Finance Officer Joseph Esenwa, Ibeju District Public Relations Officer Ifeoma Okorugbo, all of Eko Electricity Distribution Company (EKEDC) during their visit to Arrow of God Orphanage, Ajah, Lagos 

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This was released in a statement signed by the Company’s General Manager, Corporate Communications, Godwin Idemudia who disclosed that the donation was in line with the Company’s corporate philanthropic ideals. 

Idemudia said “Customer Service is a fulcrum of our business as we are the interface between the customers and the electricity supply industry. As a Company that prides itself for customer centricity, we place a premium on quality of service we render to our customers as we aim for maximum customer satisfaction. The occasion of Customer Service week offers us the opportunity to celebrate our customers for their continuous support and understanding as well as our staff and in particular our customer service team for their diligence in attending to the needs of our customers. To us at Eko Disco, our customers are part and parcel of our own Dream Team.” 

The orphanage visits team was led by the Company’s Chief Finance Officer, Joseph Esenwa, Assistant General Manager, Corporate Communications, Babatunde Lasaki and Head of Department, Customer Service, Iyiola Ezichi as well as other members of the Customer Service team. 

 

 

L-R Festac District Public Relations Officer, Chinelo Amah, Rep of The Life Changer Less Privileged Home, AGM Corporate Communications, Babatunde Lasaki and HOD, Customer Service, Iyiola Ezichi, all of Eko Electricity Distribution Company (EKEDC) during a visit to The Life Changer Less Privileged Home, Festac Town, Lagos. 

 

The gift items were warmly received by the orphanages who appreciated the kind gesture of the Company and commended the team for their thoughtfulness. They called on other corporate organizations to emulate EKEDC by engaging in corporate philanthropy to support the vulnerable and less-privileged in the society. 

Idemudia concluded by appreciating customers for their continued patronage and cooperation whilst assuring them of improved service delivery and increased customer satisfaction. 

 

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